E-Commerce Connect Porto 2026: Free Invites and Where to Find Us
E-Commerce Connect Porto — the event listed as E-Commerce Connect Iberia — takes place on Wednesday 28 October 2026 at the Hotel Solverde in Vila Nova de Gaia, fifteen minutes south of central Porto.
DataLunix and Freshworks are sponsors at the event, there for the full day. We hold a limited number of free invites, and this page is the quickest way to ask us for one.
The event at a glance
Event: E-Commerce Connect Iberia — searched by most people as “E-Commerce Connect Porto” or “EC Porto”
Date: Wednesday 28 October 2026
Times: 09:00 to 19:00
Venue: Hotel Solverde, Vila Nova de Gaia, Portugal
Getting there: 15 minutes from central Porto, 2 minutes from Espinho
Who is in the room: e-commerce decision-makers from Portugal and Spain
DataLunix and Freshworks: sponsors — two meeting tables, ten 1-to-1 slots and a 15-minute session
Why everyone calls it EC Porto
This catches people out when they search for it. The venue sits on the coast at São Félix da Marinha, just south of the city and two minutes from Espinho. Porto is the airport you fly into and the city most people sleep in, so Porto is the name that sticks.
If you have been searching for E-Commerce Connect Porto, EC Porto, or E-Commerce Connect Portugal October 2026, you are in the right place.
What DataLunix and Freshworks are doing there
We are sponsoring the event and attending as one team rather than two stands. Freshworks build the platform; DataLunix design, implement and run it. That gives us two meeting tables, ten pre-scheduled 1-to-1 slots and a 15-minute session on the day.
Freshdesk is the focus for this audience, with Freshservice for the internal teams behind the storefront and Freddy AI where it genuinely earns its place rather than as a headline. If you want the commercials before you get there, our Freshdesk pricing guide has the current plans and where the partner discount applies.
Our session: what if your helpdesk ran the store?
Six things happen in every online store. Where is my order. A return. A cancellation that races the warehouse. A parcel that arrives damaged. A customer charged twice. And then Black Friday, when all five happen at once.
Most support teams log those six and then chase them. The session is about what changes when the helpdesk is connected to the storefront, the warehouse, the carriers and the payment providers — and starts running the process instead of recording it.
Ana Cifrian of Freshworks takes the companion slot, on where AI is actually working in customer experience today. Both are working titles until the final running order is published; we will add confirmed times here once we have them.
How to get a free invite
As sponsors we hold a limited number of free invites to the event, and we would rather they went to people we can be useful to than sit unused. If you run an online store in Portugal or Spain and a day of pre-arranged conversations sounds worth the trip, ask us for one.
Send us four things and we will come back to you: company name, website, country, and who would attend.
Book 30 minutes: cal.com/datalunix/30min
Email: vignesh@datalunix.com
Call: +34 692 966 541
Invites are limited and each one is confirmed before it is issued, so the earlier you ask, the better your chances of a place — and of the meetings you actually want on the day.
Quick answers
Is E-Commerce Connect Porto the same as E-Commerce Connect Iberia?
Yes. Iberia is the name on the listing. Porto is the city everyone travels to, so it is the name most people search for.
What does a free invite cover?
Your entry to the event on 28 October. There is nothing to pay for the invite itself.
Who are the invites for?
Retailers and merchants running a live online store in Portugal or Spain. Tell us about your business and we will confirm quickly either way.
Where exactly is the venue?
The Hotel Solverde in Vila Nova de Gaia, on the coast at São Félix da Marinha — roughly fifteen minutes by car from central Porto and two minutes from Espinho.
Can I meet DataLunix at the event?
Yes, and the surest way is to book a slot with us in advance at cal.com/datalunix/30min rather than hoping to catch us on the day. Our ten 1-to-1 slots fill up.
DataLunix is a Freshworks delivery and reseller partner working across Iberia and the GCC. We build and run Freshdesk and Freshservice for companies that sell to people rather than to procurement. See you in Porto on 28 October.
