SysAid IT Asset Management Pricing - How Managed Assets Are Counted

SysAid IT Asset Management Pricing has no separate line on the price list: ITAM is bundled into the Professional plan at $89 per agent per month list, about $57.85 through DataLunix. What it does have is a meter — 250 managed assets are included, and asset count is an explicit price input in SysAid's own FAQ.

What does SysAid IT Asset Management Pricing look like at a glance?

SysAid does not sell asset management as a separate product. It is included in Professional at $89 per agent per month list, about $57.85 through DataLunix, together with 250 managed assets. Above 250, SysAid publishes no per-asset rate at all, so that part of your cost has to be quoted rather than looked up.

Line item	List	Through DataLunix	What it covers
SysAid Professional licence	$89.00 per agent per month	About $57.85 per agent per month (up to 35% off)	All-in-one asset management with 250 managed assets included, plus CMDB, incident, request, change and problem management, workflow automation and SysAid Copilot
Managed assets above 250	Not published	Quoted with the licence by DataLunix	SysAid names asset count as a price determinant in its own pricing FAQ but publishes no rate per asset. Anyone quoting you a per-asset figure as SysAid list price is guessing
SysAid Enterprise	Custom, starting at 20 agents	Custom — quoted by DataLunix	Adds a sandbox, tailor-made AI agents, 300,000 Workato credits, a Qlik BI power seat, seven-year retention and Gold support
Freshservice extra capacity, for comparison	$125.00 per month per 500 Asset Units	About $87.50 per month per 500 Asset Units (up to 30% off)	A published benchmark for what metered asset capacity costs elsewhere. Every Freshservice tier includes 100 Asset Units before you buy packs
Freshservice Pro licence, for comparison	$99.00 per agent per month	$69.30 per agent per month (up to 30% off)	The agent licence those Asset Unit packs sit on top of, so the total is a licence plus a capacity charge

Get Guaranteed Discounts on SysAid Licenses

Resist the temptation to read 250 SysAid managed assets against 100 Freshservice Asset Units as a straight comparison. Freshservice weights its units — a laptop is one Asset Unit, a server four, a mainframe four hundred — and SysAid publishes no weighting scheme for a managed asset. Until SysAid defines its unit publicly, the two allowances are not the same currency and should not be added to the same spreadsheet column.

What is a SysAid IT Asset Management subscription and how does it work?

There is no ITAM subscription to buy on its own. You subscribe to SysAid Professional or Enterprise, and asset discovery, hardware and software inventory, asset lifecycle and the CMDB come with it. The subscription then meters how many assets you manage against the included allowance.

SysAid's pricing FAQ is explicit that cost depends on the number of users and assets, naming workstations, servers and mobile devices as examples. That tells you the shape of the model without telling you the price of it. The vendor also confirms that expansion is straightforward — administrators, assets and modules are added by adding a licence key, at any point in the term — which implies asset capacity is sold in increments rather than fixed at signature. How discovery agents are licensed on endpoints is not documented publicly anywhere we could find, so treat that as another question for the quote rather than an assumption.

How do SysAid IT Asset Management licenses work?

The model has two dimensions rather than one. You pay per agent for the people who work in the platform, and you consume asset capacity for the devices you manage, with 250 assets included in Professional. End users remain unlimited and unlicensed throughout.

That two-dimensional structure is confirmed from outside the vendor as well. On PeerSpot, Tobias Raab, Group Head of IT at Tour Partner Group, describes SysAid licensing as covering assets, reporting and administrators with unlimited end users — which matches the historical model and the current pricing page's asset allowance. For an asset manager the planning consequence is direct: your agent count is stable and knowable, while your asset count is the number that grows every time procurement ships a laptop. Model the estate you expect in two years, not the one you have today, because that is the dimension that will move your renewal.

Which SysAid IT Asset Management plans are available?

Asset management is not a plan, so the plans available are simply the two SysAid sells. What differs between them for an asset manager is retention, analytics and support rather than the ITAM feature set itself, plus whatever asset capacity is negotiated into the agreement.

• Professional — $89 per agent per month list, about $57.85 through DataLunix, with 250 managed assets included. All-in-one asset management, CMDB, the full ITIL process set, SysAid Copilot, 100,000 Workato credits, two-year data retention and 24/6 support.

• Enterprise — custom pricing, starting at 20 agents. For asset teams the meaningful additions are seven-year data retention, which matters for hardware lifecycle and audit history, a Qlik BI power-user seat for deeper asset analytics, and Gold support with a one-hour P1 response target.

• Asset capacity above 250 — a real cost line with no published price. SysAid confirms assets drive cost but publishes no per-asset rate, no minimum asset count and no overage schedule. DataLunix prices this alongside the licence so the estate you actually run is covered by the quote you actually sign.

• On-premises deployment — still offered, and named by SysAid as a price determinant, but with no published figure and no published delta against cloud. Cloud carries features on-premises does not, so if you are weighing a local deployment for asset data residency reasons, get both priced explicitly.

The pattern here is consistent: SysAid publishes the licence and meters the estate. That is not unusual, and it is not a criticism, but it does mean an ITAM buyer cannot self-serve a total cost from the vendor's website the way an agent-only buyer nearly can.

Who is the best SysAid IT Asset Management reseller?

DataLunix is an authorised SysAid reseller and prices both dimensions in the same document: the agent licence at up to 35% off list, and the asset capacity your estate actually requires, negotiated rather than discovered at renewal.

Take a typical mid-market estate: 15 agents supporting 900 managed devices. The licence half is easy to calculate — $1,335 a month at list, about $868 a month through DataLunix, a saving of roughly $5,600 a year. The other half is not calculable from any public source, because 650 assets sit above the included 250 and SysAid has published no rate for them. That gap is the whole argument for buying through a partner who will put a number against it before you commit rather than after.

Who is an authorised SysAid IT Asset Management distributor?

DataLunix distributes SysAid across the GCC, the United Kingdom, Europe, India and the United States, supplying genuine licences and asset capacity under one agreement, invoiced in local currency with onboarding delivered by the same team that sold it.

Asset estates are rarely tidy across borders. A group with offices in Dubai, London and Bengaluru will discover devices in three jurisdictions with three procurement cycles and three refresh schedules. Consolidating that into a single SysAid agreement, with capacity sized for the whole group rather than per country, is straightforward distribution work and it usually saves more than the licence discount does.

Is DataLunix a SysAid IT Asset Management partner?

Yes. DataLunix is an authorised SysAid partner, and because asset management is bundled rather than separately licensed, that partnership covers the ITAM capability set in full — discovery, inventory, lifecycle and CMDB — at up to 35% below list.

The partner contribution on an asset project is mostly discipline: agreeing what counts as a managed asset before discovery runs, deciding whether printers, network gear and mobile devices are in scope, and sizing capacity against that definition rather than against an optimistic guess. Get that wrong and the second-year invoice is where you find out.

Where can you buy SysAid IT Asset Management?

You buy it as part of a SysAid Professional or Enterprise subscription through DataLunix. Send the agent count, a device inventory estimate broken down by type, and your deployment preference, and the quote comes back with the licence and the asset capacity priced together.

For the surrounding detail, SysAid Pricing sets out everything SysAid publishes and everything it does not, SysAid ITSM Pricing covers the CMDB and change management side, and SysAid Help Desk Pricing is the small-team view. If you want a metered comparison with published numbers, Freshservice Pricing and HaloITSM Pricing are the two to read, and DataLunix will quote all three against the same estate.

How much does SysAid IT Asset Management cost by country and currency?

The table below converts the agent licence only, because that is the sole figure SysAid publishes and it publishes it in US dollars alone. Asset capacity above 250 is not included in any row and cannot be, since no rate exists to convert. Treat these as indicative planning figures; DataLunix quotes and invoices in local currency.

Country	Currency	Typical list (per agent, per month)	DataLunix (per agent, per month)
United States	USD	$89.00	$57.85
United Kingdom	GBP	£70.31	£45.70
United Arab Emirates	AED	AED 326.63	AED 212.31
Saudi Arabia	SAR	SR 333.75	SR 216.94
Qatar	QAR	QR 323.96	QR 210.57
Kuwait	KWD	KD 27.32	KD 17.76
Bahrain	BHD	BD 33.55	BD 21.81
Oman	OMR	OMR 34.27	OMR 22.27
India	INR	₹7,743	₹5,033
Germany	EUR	€81.88	€53.22
France	EUR	€81.88	€53.22
Australia	AUD	A$135.28	A$87.93

Frequently asked questions

How much does SysAid IT Asset Management cost in the US? There is no separate US price for it. ITAM is included in SysAid Professional at $89 per agent per month list, about $57.85 through DataLunix, with 250 managed assets in the allowance. Capacity beyond 250 is quoted, because SysAid publishes no per-asset rate anywhere.

Is SysAid IT Asset Management a separate product or edition? No. SysAid describes it as all-in-one asset management inside the Professional plan, alongside the CMDB and the ITIL process set. There is no ITAM SKU, no ITAM add-on price and no discovery module sold separately, which makes the included asset count the only thing to negotiate.

Is SysAid IT Asset Management priced per agent or per asset? Both, in effect. The published price is per agent, at $89 list or about $57.85 through DataLunix, but SysAid's own pricing FAQ names the number of assets — workstations, servers and mobile devices — as a cost driver alongside users. Only the agent half of that is published.

Does SysAid charge extra for assets above the included 250? Assets are confirmed as a price input, so extra capacity is expected to carry a cost, but SysAid publishes no rate per asset, no overage schedule and no minimum asset count. Anyone presenting a SysAid per-asset list price is inventing it. DataLunix prices the capacity with the licence.

How does SysAid pricing change as asset volume grows? SysAid does not publish bands, so the honest answer is that it is negotiated. A useful benchmark from a vendor that does publish: Freshservice includes 100 Asset Units on every tier and sells more at $125 per month per 500 units, about $87.50 through DataLunix. Units are weighted, so servers consume more.

How much can I save on SysAid IT Asset Management with DataLunix? Up to 35% off the agent licence. On a 15-agent estate that is about $868 a month instead of $1,335, roughly $5,600 a year. The larger saving is often on asset capacity, which has no published price and is therefore entirely a matter of what your partner negotiates for you.

Is DataLunix an authorised SysAid reseller for asset management? Yes. DataLunix is an authorised SysAid partner supplying genuine licences with the vendor's own support entitlement, and it sizes and prices managed asset capacity as part of the same quote across the GCC, the UK, Europe, India and the United States at up to 35% below list.

Related DataLunix pricing guides

SysAid Pricing | SysAid ITSM Pricing | SysAid Help Desk Pricing | Freshservice Pricing | HaloITSM Pricing

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The licence half of this is published and the estate half is not, which is exactly why an asset manager should get both in one document. Send DataLunix your agent count and a device breakdown and you will get SysAid IT Asset Management Pricing in writing, at up to 35% off list, with capacity above 250 assets priced before you sign. Talk to DataLunix.