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Halo ITSM Pricing: Guaranteed Discounts with DataLunix

  • Writer: Vignesh Prem
    Vignesh Prem
  • Nov 7
  • 4 min read

What Is the Halo ITSM Pricing in 2025?

Halo ITSM pricing starts at $49 per named agent license per month through partners like DataLunix, with concurrent licenses at $98, offering full access to a unified platform including ITSM, asset management, and AI capabilities without extra fees for modules. This model ensures scalability for enterprises, billed annually for savings, and includes unlimited end-users raising tickets. Unlike tiered competitors, one license covers all functions, reducing total ownership costs by up to 40% per Gartner's 2025 ITSM report benchmarks.​


However, DataLunix can get you prices even better. Send us your license requirements, and we'll quote you the lowest possible prices for HaloITSM licenses.



What Are Named and Concurrent Licenses in Halo ITSM?

A named license assigns access to a specific agent tied to one email ID, ensuring dedicated use for full-time IT staff without sharing. This suits teams needing constant availability, as the license remains with the individual even when logged out. In contrast, a concurrent license acts as a rotational pool, where an agent checks out access upon login and releases it after logout, allowing reassignment to others based on simultaneous users.​


Concurrent options lower costs for variable-shift or part-time teams, capping active sessions rather than users. Both types calculate Halo ITSM pricing per agent, not per ticket submitter, supporting unlimited end-user interactions without added charges. DataLunix guarantees these rates, often 15-25% below Halo's listed quotes for volume buys.​


Flowchart titled "Halo ITSM Pricing, Licensing, and Value" with branches like Pricing Structure (2025), License Types, TCO Advantages.

How Can DataLunix Secure the Best Halo ITSM Pricing?


Partnering with DataLunix ensures Halo ITSM pricing below official site rates, starting at $49 for named and $98 for concurrent licenses annually. Unlike direct purchases, DataLunix negotiates guaranteed discounts, including 15% for non-profits or education sectors, plus volume reductions up to 25% for over 100 agents. This approach avoids hidden setup fees, with optional onboarding included for seamless migration.​


As a certified reseller, DataLunix provides tailored quotes factoring in your agent count and needs, ensuring no surprises in Halo ITSM pricing. Clients report 20-30% savings over competitors like ServiceNow, thanks to our expertise in bundling without upcharges.


What Modules Come Included in Halo ITSM Licensing?

Halo ITSM pricing grants a single license for core ITSM plus Hardware Asset Management (HAM), Software Asset Management (SAM), IT Operations Management (ITOM), and Enterprise Service Management (ESM), creating a unified data model. ESM extends to non-IT areas like finance for procurement tracking, HR for employee onboarding, and legal for contract reviews, all customizable via drag-and-drop wizards. No separate licenses needed, unlike Gartner's 2025 Magic Quadrant tools requiring multiple buys for similar functions.​

AI capabilities automate workflows across modules, such as incident assignment and self-service portals, included standard.


Why Does Halo ITSM Deliver Such Low Total Cost of Ownership?

Halo ITSM's TCO remains 30-50% lower than competitors due to one-license access for all modules and AI, eliminating siloed tools in Gartner's 2025 evaluations. Enterprises avoid multi-vendor stacks, with setup often under $5,000 via partners like DataLunix, and ROI achieved in 6-18 months through automation reducing ticket volumes by 40%. Ongoing maintenance is minimal, with no mandatory upgrades or per-module fees.​


Unified data across ITSM, ESM, and ITOM cuts integration costs, while AI handles routine tasks like escalations, saving 20-25 hours per agent weekly. Case studies show a mid-sized firm saving $150,000 annually post-implementation, per industry benchmarks. Compared to tools like Ivanti, Halo's flat Halo ITSM pricing avoids concurrent overages or named underutilization penalties.​


How Flexible Is Halo ITSM for Deployment Options?

Halo ITSM supports on-premise, public cloud, or custom private cloud deployments with identical licensing—no pricing premiums for choice. Custom clouds ensure data sovereignty, hosting in-country to comply with regulations like GDPR, while maintaining full control. Total data ownership rests with your company, exporting datasets anytime without vendor locks.​


Implementation flexibility includes sandbox environments for testing, scaling from 3 to thousands of agents seamlessly. For global teams, integrate with tools like Intune or Lansweeper for real-time asset syncing across deployments. This parity in Halo ITSM pricing across models makes it ideal for hybrid setups, as highlighted in Halo's enterprise guides.​


What Enables Halo ITSM's Scalability and Customization?

Licenses base solely on agents, allowing unlimited ticket-raisers—end-users, customers, or employees—without per-contact fees. A vast app store and developer community offer 200+ integrations, from HR systems to finance APIs, customizable via low-code tools. ESM modules adapt for departments like legal (compliance tracking) or finance (budget approvals), using wizards for quick setup.​


AI enhancements predict issues across scales, with concurrent licenses optimizing for peak loads in large orgs. DataLunix leverages this ecosystem for bespoke configs, ensuring Halo ITSM pricing scales economically—costs drop 25% beyond 100 agents.


FAQ

What is the starting Halo ITSM pricing for small teams?

Halo ITSM pricing begins at $49/month per named agent for 1-10 users, with concurrent at $98, covering all modules and unlimited end-users; larger teams get volume discounts up to 25%.​


How does Halo ITSM pricing compare to other ITSM tools in 2025?

Unlike Gartner's tiered competitors, Halo offers one license for ITSM, ESM, and AI at flat rates, yielding 30-50% lower TCO without add-on traps for modules like HAM or SAM.​


Can Halo ITSM pricing support both cloud and on-premise setups?

Yes, Halo ITSM pricing remains the same across cloud, on-premise, or hybrid, with full data ownership and sovereignty options, ensuring flexibility without extra costs.​


What discounts are available on Halo ITSM pricing through DataLunix?

DataLunix guarantees 15-25% off official rates, starting at $49 for named licenses, plus non-profit perks and no-fee onboarding for tailored enterprise deals.​


Does Halo ITSM pricing include AI and ESM features?

Absolutely, Halo ITSM pricing bundles AI automation and ESM for HR, finance, and legal in one agent-based license, avoiding multi-tool expenses seen in 2025 market leaders.​



Ready to optimize your IT with unbeatable Halo ITSM pricing? Contact DataLunix today for a free quote and demo—our experts ensure the lowest costs, seamless setup, and maximum ROI as your

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